At Total Restoration Solutions (TRS), we know property managers, boards, and owners face unique challenges — especially when managing multi-family buildings. We’re here to make your life easier. Below are answers to some of the most common questions we receive.
We specialize in multi-family properties such as apartment communities, condominium associations, townhomes, and light commercial buildings. We understand the complexities of working in environments with multiple residents, shared systems, and overlapping responsibilities.
Yes. We work with all major insurance carriers and are experienced in handling projects that involve multiple insurance policies — including navigating master association policies and individual HO-6 policies across affected units.
Absolutely. Large loss is one of our core specialties. We have the experience and staffing to coordinate large-scale projects involving fire, water, storm, or structural damage — even when entire buildings or communities are affected.
Yes. We offer emergency services including board-up, roof tarping, water mitigation, and structural stabilization. Our team responds quickly to prevent further damage and begin the recovery process immediately.
It means we handle everything — from the initial emergency response to full repairs and final renovations. You don’t need to juggle multiple contractors. TRS manages the entire project, including insurance coordination, permitting, communication with residents, and final quality checks.
Yes. We frequently meet with HOA boards and attend open community meetings to explain the scope of work, answer questions, and provide reassurance that their property is in capable hands.
We provide proactive, respectful communication through signage, notices, direct outreach, and on-site representation. We help answer resident questions so property managers can focus on managing the community, not the construction process.
Yes. TRS is fully licensed, bonded, and insured. We also meet all state and local regulatory requirements and adhere to industry best practices for safety and compliance.
Yes. Whether we’re completing a fire rebuild or water restoration, our team delivers units in rent-ready condition. Property managers can immediately re-market and lease units once we’re finished — no extra coordination needed.
We offer a full range of services including Restoration (fire, water, mold, storm, large loss), Roofing, Repairs (structural, foundation, drainage, code compliance), and Renovations (interior and exterior). You can see a full list on our services.
We respond to emergencies within hours, not days. Our mitigation team is equipped for rapid mobilization to stabilize the scene and prevent further damage.
Each project is assigned a dedicated project manager who coordinates crews, handles documentation, communicates with stakeholders, and ensures that timelines and quality standards are met.
Yes. We stand behind our work and offer warranties based on the scope and type of project. Specific warranty details are always discussed before project initiation.
We stay up to date on building codes and permitting requirements. TRS handles the permitting process and ensures that all repairs and renovations are completed in accordance with local building regulations.
Our specialty in multi-family environments, our full-scope project management, and our deep understanding of insurance navigation set us apart. We’re more than just contractors — we’re a trusted partner for your entire recovery or renovation process.
Discover how we've helped others rebuild, restore, and recover - one project at a time.
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